Came in to check a few rattles on my jeep and got an honest evaluation of necessary repairs. Left this place feeling good and that they were trying to make repeat customers and not just a sale. Fast forward a few weeks and unrelated issues cause my jeep to die on the highway. AAA asks who I want to tow to. Without hesitation I tell them Tuffy. These guys did a fantastic job chasing down the electrical issues that kept causing my jeep to stall out and provided me with a free loaner that saved me from having to get a rental. After long hours repairing my jeep I got a bill that didn't kill me but rather encouraged me to be a returning customer; they weren't ripping me off, instead giving me a killer deal on the repairs. It's nice to find mechanics who are honest, experienced, and fun to be around. While I don't hope to need any more repairs, I know where I'll be going if I do. Bottom line: Good people, good deals.
— Kim Churchill M., Albion, MI
TRUE PRO S, I LL BE TAKING ALL MY CARS HERE.WAS TOLD AT ANOTHER SHOP IN TOWN I NEEDED A TRANSMISSION, BUT ALL I REALLY NEEDED WAS A TRANS LINE REPAIRED 04/13/12
— Brian S., Marshall, MI
My husband, granddaughter, and I were on our way to Kalamazoo for cattle show and the tire on the cattle trailer blew the tread and started getting hot. We pulled into Tuffy, they changed the tire immediately, and would not take any money. Their speediness and kindness were remarkable and I would recommend their business to anyone.
— Sharilyn K., Ovid, MI
We're very grateful to Joe Adkins and his staff who helped us get our family safely back on the road today. We pulled off in Marshall because of a broken tailpipe, and they helped us find a reasonable solution to get us back on the road in 30 minutes. Thank you so much!
— Brian J., Fort Wayne, IN
Joe and his team really helped our family out today! We were driving home from visiting family in MI when we developed a small leak in a tire on our drive home to Pittsburgh. We by chance got off at the Marshall exit and pulled into Tuffy. Joe was quick to help us repair the tire and get us back on the road. Our car was loaded with our 2 small boys (7 months and a 2 year old) and our dog. He repaired the tire without any of us getting out of the car! We were back on the road in 10 minutes and Joe and his team turned what could have been a nightmare situation into a quick and reliable fix! Thanks Joe!!!
— Matthew S., Pittsburgh, PA
i stopped in not even sure if i had a problem but just noticed something odd and wanted to get it checked out asap. well the guys at tuffy of marshall checked it out and gave me an honest evaluation instead of just trying to milk me for as much as they could get. i was in and out in no time. thanks a lot.
— jeff h., marshall, MI
Sales and service is the best. Friendly, honest and knowledgeable.
— Greg N., Marshall, MI
Joe and the team at Marshall Tuffy are THE BEST !!! They explain things so that us non automotive people can understand. They DO NOT take advantage of their customers, which is something unheard of these day's. I have been literally SAVED by Tuffy on two seperate occassions and they ALWAYS beat any other quote I have obtained. I will NEVER waste my time getting quotes elsewhere when I can simply call Tuffy and know they will take care of me and my vehicles. It is not often you find service people you can implicity trust and I would recommend Tuffy of Marshall to ANYONE. GUYS YOU ARE AWESOME AND DESERVE MY BUSINESS !!!!!!!! I APPRECIATE YOUR SERVICE GREATLY.
— Kerrie D., Marshall, MI